What are people saying?

Real words from real customers!
  • There really aren't enough words, or space on this page, to adequately express how grateful we are for the work, help, and diligence, in repairing our house to like-new again! Never have we seen a staff so willing and helpful work so hard to restore our basement, just like it was before the water pipe broke. We can now go to our basement and not be able to tell where the problem was. Yes, life goes on post-flood. Yes it was stress - but your company made the difference, you truly became OUR DISASTER KLEENUP FRIENDS! Thank you again!
  • Within 1 hour & 20 minutes after placing a phone call, a STUTTERS vehicle showed up to remove the water, wow! Great response!
  • Thank you again for your quick response to our request, you have lifted our spirits!
  • Just saying "Thank You" for a job very well done somehow just doesn't seem to be enough. We have already highly recommended Stutters Disaster Kleenup to a few friends in the event they ever find themselves in a similar situation, either at their home or at their business.
  • This is the second time Stutters has restored our condo, and we are completely satisfied with your work and company. We will certainly be praising the Stutters restoration company to our friends and family.
  • Thank you to the Stutters restoration crew and all the people that were contracted out to help make a bad situation easier to handle. We were very pleased with the professional way things were handled - all the trades were very pleasant and very accommodating. Thanks again - we would highly recommend your company.
  • The professionalism and level of care that you have extended to the restoration of our suite has been most appreciated.
  • You, together with your trades people, always had our best interest at heart. If I left a message with you, I could expect a prompt reply and when you said that someone would be there to perform a particular task, they would always be on time and complete the job very professionally.
  • We were very impressed with the fact that all of the staff we dealt with were concerned about our situation and proceeded to remedy any and all of the problems associated with the water damage. Each and every one acted in a very professional manner.
  • I would like to thank you and all of your crew for the excellent job they did. Right from the first time I met you until the job was finished. A special thanks to Brad for his part. He was well organized and corrected any short comings in good time. All the crews were very professional and polite. It made a bad situation for me a pleasant undertaking. I am also happy with the finished product. I have told a lot of people about my encounter and recommend Stutters if they need help. Thanks again.
  • My wife and I would like to express our gratitude for the service and professionalism demonstrated by all persons responsible for returning our home to us. We appreciate the quality of workmanship and materials used. We would like to thank: Neil who takes great pride in doing the job correctly, quickly and staying until the job and cleanup was completed regardless of the time of day, and took on work he;d never done before, and equaled the quality of trades people who specialize in that one type of work, Thank you for the great job putting up the tiles and grout, the paint is perfect. Ken had a great deal of work done with every shift, and seeing his progress daily, helped ease the anxiety of being away from home, knowing things we\'re moving along was a huge relief. We must thank Allan for having the right people doing the right jobs. Allan was very reassuring, and let us know Stutters was professional all the way. From the very start he gave us confidence, and it was never shaken by anyone who worked at our home. We are very satisfied with the finished product, at any opportunity offered to say a good word about Stutters, we will.
  • Thank you so much for arranging to have the plumber come in to install our toilet and sink so we could use it. We are blowing out our irrigation lines and other garden related chores. so thank you again. Also Hedley did a wonderful job of the drywall and very quickly too. We are very impressed with the sub trades that you work with.
  • My wife and I had a water leak in our home, it all started with a phone call to Wendy at Capri insurance. She in turn called Aviva, they sent Stacey to see us, she called Stutters, then Hans Caspers came out. He in turn sent out the Water Technician Maria Watson and Joshua Helgason. They exposed the wet area and set up the drying process. This all happened the first day. AWESOME service! We also want to thank the rest of your professional crew. The professional and caring attitude of all the staff made this normally stressful experience into a very pleasant experience. We feel that you must be very proud of all of your staff because we are.
  • Thank you so much for all your hard work over the past several weeks to repair our town hall & the three suites to perfect condition! It was a pleasure working with you!
  • The icing on the cake was that your final invoice was reasonable and fair.
  • The work was done in a very professional manner and certainly looks 100% better.
  • You always answered my questions, no matter how dumb they may have seemed to you. Someone always returned my calls promptly. Everyone was always so friendly, never grumpy, and very polite. You do not see service like this much these days.
  • I wanted to thank Stutters staff for the immediate response and all the excellent work they did during my recent flood. All the staff were knowledgeable, professional and pleasant to have around. When the flood happened I was at a loss as to what to do. I was so worried that I would end up losing my home. The first person who brought me fans and dehumidifiers relieved a lot of worry by answering my questions, and kind of gave me a rundown of what was going to happen. I am sorry I can't remember his name but I owe him a big thank you. Please pass it on for me. Jamie was a dream while you were basking away in the sunshine on your vacation. She was knowledgeable, quick to respond and answered all my questions. She fielded my complaints and when she didn't know something she found out for me and got back to me in a timely manner. I think you have found gold in finding her for an assistant. Please tell her how very thankful I am for her putting up with me. I would recommend your wonderful company to anyone.
  • Thank you for the fantastic repair job you did in our nursery this past summer! We cannot even tell there was a repair! Thank you for making our facility safe for young kids.
  • I wanted to thank you and let you know what a wonderful job you and your team did repairing our home. As you know, there was some urgency in getting the repairs done due to the fact our home was listed for sale. From the initial stages (dealing with Brie Crocker) to the end, everyone was professional and courteous to work with. Everyone moved as quickly as possible to get the work done and you always kept us informed about the status of the work. I am most appreciative of your efforts and would not hesitate to recommend you for future projects.
  • Just a note to put in writing how great a job you and all your people did for me. The clean-up crew, the ones that patched up the floor and the ones that returned things & tidied everything up & especially the lady that painted the baseboards. Monica is one of a kind. Thank you so much.
  • We were impressed by your friendly and knowledgeable staff, and were made to feel welcome in our home while it was your workspace.
  • We want to inform you that my wife and I are really pleased with the work that Mike performed at our house to repair the flower beds and irrigation that were damaged the the West Kelowna fire on July 18th, 2009. Mike is a very hard worker. Works alone and is very efficient. He was careful in his work and appears to have pride in his accomplishment. He cleaned up around the whole area when finished. We were very pleased with the work performed. Also, we want to complement Stutters for taking immediate action on items that needed attention first. We look forward to having the other damages repaired soon.
  • This is the kind of care and consideration our clients expect when the unfortunate happens.
  • The prompt return of my calls and the handling of the whole process has been very professional and courteous. I certainly recommend your company as being very capable and professional in dealing with these unforeseen circumstances.
  • We are 100% happy with your service and communication. All so professional – we felt well cared for. Thank you.
  • I have been treated very well by your company; your staff are professional, considerate, caring, kind and very hardworking. You have a very good team of workers in employ.
  • Stutters in Vernon has just completed an $11,000 job on my house after a fire from the neighbors... Both Simon and Leigh handled it very well and I am very satisfied and have signed off.
  • Just wanted to thank you for your assistance and understanding with our "flood" issues. Everyone who has been in our home through Stutters has been very understanding, very pleasant to deal with and extremely friendly.
  • I wanted to drop you a note about our experience dealing with Brie Greenwood on the restoration at our home following damage from a roofing contractor. I want to let you know that Brie was fantastic to deal with! She represented your company superbly, was always completely professional, responsive, and accommodating during the entire process of getting our home restored. The disaster was very stressful for us, and Brie’s professional approach instilled complete confidence in your company, and in the fact that we would have our home repaired professionally. In our mind, she is a complete asset for your company! Thanks a lot!
  • Hello! We recently had a flood and your company was recommended to help us. I cannot say enough about your team led by Leanne. She is truly amazing! She had every trade ready to go the minute one was finished and every crew was professional and kind. Andrew was the first and worked so hard…never took a break or lunch. Andre and Colin did repairs and painting again perfection. You have an incredible team in penticton and Leanne is on top of everything always. Thank you so very much for making a “disaster” livable!
  • Good Morning Scott We just want to extend our gratitude to you and your team for the assistance with the clean up in our basement. The customer service we received from the entire team we had contact with, was nothing short of amazing. We certainly appreciated that when your team came to assess the situation we were not oversold on a solution and were not pressured by an "sleazy" sales tactics at any time during the process to upsell us unnecessarily. The end result is exactly what were looking for. We could not have been happier to do business with you and we will be recommending you to anyone who will listen. Thanks again. Amanda Pratt
  • Stutters did a remarkably good job on the repairs to our home following a flood. Timely, responsive, professional staff and I must say, the most mannerly subs I’ve had the pleasure of working with. Our project manager, Sheree is SO wonderful. Personable, fosters a sound relationship with her clients and exudes confidence. I Like that, we felt so confident in Stutters hands.
  • From start to finish, Sheree Foxwell from Stutters was professional, caring and had her team restore our lovely home to pre incident condition. This was my first time using a restoration company and I could not have asked for a better experience. Thank you!
  • Thank you for your great service. Your project manager Darren Martin was on top of all aspects of the repairs needed when the big tree fell on our home. We were kept informed and all the staff were great. I would recommend your company any time. Thank You.
  • Stutters did a great job making our family feel comfortable and safe during the entire process! Joshua and his team were incredibly knowledgeable and professional while our home was under repairs!

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