Clients Appreciate Stutters Restorations Efforts
Our Stutters Restorations team has received a letter of appreciation from one of our recent clients and we would like to share this with everyone!
On or about the 22nd of January 2016 we unfortunately incurred a water leak through our skylight causing damage to the attic and interior of the house. As you must be aware the whole restoration process can be worrisome, inconvenient, disruptive, messy and stressful. Stutters Disaster Kleanup and all parties involved helped make it a more agreeable operation with a very satisfactory outcome.
I would like to add that the communication between ourselves, ClaimsPro, Stutters Restorations, BCAA and with all the individuals involved was handled professionally, in a timely manner, and with the agreeable resolution. There was no delay between time of contact and emergency services. There was no delay after the drying process and the start of the repairs. Any delays caused were due to our indecision and our coordination with the replacement of the skylight. Stutters’ project managers, trades people and coordinators all arrived day after day without delay to complete the work. They arrived on time and were courteous, professional and a pleasure to deal with. We were always informed about the schedule of work and the process, which helped ease our minds.
Our special thanks to the Stutters employees who went above and beyond;
John for his fine job in the attic, working under difficult and trying conditions.
Darcy for his excellent work on the drywall and ceiling texture.
Connie for her inspiring work on the paint touch ups.
Carmen and Allison for the great cleanup after the work with their fine attention to detail.
James Kingsborough – Project manager, responsible for all.
Most of all to Erich Dueck who was the master of the fine ship that Stutters sailed. His attention to the ongoing project and his work ethic was commendable. Everyone knew prior to arriving at our house what exactly was required of them. Any troubleshooting required brought Erich to the jobsite very quickly and with a resolution. He checked on the work progress daily and the resulting coordination was spot on.
Our grateful thanks to all involved.
Yours truly,
Douglas & Olga Rowe
Let this be a lesson: When disaster strikes, call Stutters Restorations for prompt emergency services!
Our professionally trained team is on call 24 hours a day, 7 days a week, and 365 days a year to better serve you. After receiving your call our team will jump into action to get to your property as fast as possible with a plan of action. When it comes to disasters, there isn’t a minute to lose!
Previous Post
Next Post