WHAT TO DO IN THE EVENT OF A FLOOD CAUSED BY A BURST PIPE OR WATER MAIN BREAK

Experiencing a burst pipe or flood in your home can be overwhelming. There are a few critical steps that we recommend you follow to minimize the damage to your home and belongings in the event of a burst pipe or water main break.

Step #1 

Call your plumber to shut off your home’s main water valve or the city’s water main. If you do not have a plumber, Stutters DKI will contact one for you. In preparation for a disaster, you should always be aware of where your main water shut off valve is located and have both your plumber and Stutters DKI contact information close at hand.

If there is any standing water to get to your water shut off valve and there are electronic devices or electricity panels/wires touching or submerged in the water, DO NOT attempt to shut off the water valve as you could potentially be electrocuted. Alert your plumber or Stutters DKI to the situation as your local electricity provider might need to cut power to your building.

Step #2

Call our emergency response number 1-877-763-1540. Receiving prompt professional help will minimize the damage to your personal belongs and interior of your home. Water will spread throughout your home or business quickly, absorbing into any building material and content in its way, this includes floors, walls, furniture, and your belongings.

Once notified, our highly trained water technicians will arrive to extract any standing water and use the latest dry air technology, dehumidifiers, and air movers to extract moisture before mould can develop. Mould can cause not only further damage to your home but can cause serious health problems.  The adverse health effects from mould exposure can range from runny noses, coughs, nosebleeds, congestion, and sinusitis, to more serious upper respiratory ailments such as asthma or bronchitis.

Stutters DKI has over 37 years of experience dealing with every type of restoration imaginable. Let our experts take care of all the important details and bring your life back to normal quickly.

We are available 24 hours-a-day, 7 days-a-week, 365 days-a-year to better serve you.  Call Stutters DKI at  1-877-763-1540, and we will send our trained technicians to take care of your water damage.

RELATED SERVICES:

Emergency Response
Dry Air Technology 
Water Damage Restoration
Mould Remediation
Content Cleaning

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